Quotes from Dale Carnegie

Those who keep the peace of their inner selves in the midst of the tumult of the modern city are immune from nervous diseases.

Let me repeat that. You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.

So the only way on earth to influence other people is to talk about what they want and show them how to get it.

certain we are that it is justified. When dealing with people, let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion, creatures bristling with prejudices and motivated by pride and vanity.

Dealing with people is probably the biggest problem you face, especially if you are in business.

It took me years and cost me countless thousands of dollars in lost business before I finally learned that it doesn't pay to argue, that it is much more profitable and much more interesting to look at things from the other person's viewpoint and try to get that person saying 'yes, yes.

The next time we are tempted to admonish somebody, let's pull a five-dollar bill out of our pocket, look at Lincoln's picture on the bill, and ask, "How would Lincoln handle this problem if he had it?

Nobody in the heavens above or on the earth beneath or in the waters under the earth will ever object to your saying: 'I may be wrong. Let's examine the facts.

John D. Rockefeller said, "the ability to deal with people is as purchasable a commodity as sugar or coffee. And I will pay more for that ability than for any other under the sun.

There is a certain degree of satisfaction in having the courage to admit one's errors. It not only clears the air of guilt and defensiveness, but often helps solve the problem created by the error.

There is only one way under high heaven to get anybody to do anything. Did you ever stop to think of that? Yes, just one way. And that is by making the other person want to do it. Remember, there is no other way.

The load of tomorrow, added to that of yesterday, carried today, makes the strongest falter.

Exclusive attention to the person who is speaking to you is very important. Nothing else is so flattering as that.

When we attempt to use criticism to win an argument, to make a point, or to incite change, we are taking two steps backward.

Beginning with praise is like the dentist who begins his work with Novocain. The patient still gets a drilling, but the Novocain is pain-killing.

Charles Evans Hughes, former Chief Justice of the United States Supreme Court, said: "Men do not die from overwork. They die from dissipation and worry." Yes, from dissipation of their energies—and worry because they never seem to get their work done.

When he was a boy (Carnegie) back in Scotland, he got hold of a rabbit, a mother rabbit. Presto! He soon had a whole nest of little rabbits and nothing to feed them. But he had a brilliant idea. He told the boys and girls in the neighbourhood that if they would go out and pull enough clover and dandelions to feed the rabbits, he would name the bunnies in their honour. The plan worked like magic.

If out of reading this book you get just one thing—an increased tendency to think always in terms of other people's point of view, and see things from their angle—if you get that one thing out of this book, it may easily prove to be one of the building blocks of your career. Looking

Looking at the other person's point of view and arousing in him an eager want for something is not to be construed as manipulating that person so that he will do something that is only for your benefit and his detriment. Each party should gain from the negotiation.

the average person is more interested in his or her own name than in all the other names on earth put together.

we like speakers to talk with, and not at, us.

Shakespeare said, "Assume a virtue, if you have it not.

You desire! You desire. You unmitigated ass.

God grant me the serenity To accept the things I cannot change, The courage to change the things I can; And the wisdom to know the difference