Quotes from William Schutz

If I, the group leader, expect you, the group member, to be weak, then I elicit the weak part of you. If I expect you to be able to cope, I elicit your strength.

Trust is the great simplifier. If people in business told the truth, 80 to 90 percent of their problems would disappear.

Team members who feel threatened but who are not aware of it become rigid - and that stops teamwork.